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Shipping Policy

Note: Mangalore Homeopathic Pharmacy is our registered business name. HomeoSouth is the digital brand representing our online presence.

Delivery Information

1. Delivery and Risk Transfer

  • Risk of loss and title for products transfers to the customer when goods are delivered to the carrier
  • Additional costs for re-delivery due to customer errors (incorrect name/address) will be charged to the customer
  • Order cancellation requests will not be entertained once an order has been placed

2. Delivery Attempts

  • If the recipient is unavailable at the delivery address, products may be left with a neighbor along with a notification note
  • If neighbors decline to accept the delivery, a message will be left requesting the recipient to contact our office
  • Orders remain fully chargeable regardless of delivery outcome
  • For courier/speed post/registered post deliveries, their respective delivery policies apply
  • Mangalore Homeopathic Pharmacy (operating as HomeoSouth) reserves the right to charge for orders rejected by recipients for any reason

3. Delivery Timeframe

  • We strive to ensure prompt delivery of all orders
  • Delayed or early deliveries, regardless of reason, do not entitle customers to damages or compensation
  • Mangalore Homeopathic Pharmacy reserves the right to decline service to any customer without explanation
  • Maximum delivery time will be 7 days from order confirmation

4. Address Information

  • Please provide accurate PIN codes and phone numbers to ensure timely delivery
  • Shipping address changes must be requested via email before products have been dispatched from our warehouse
  • Address change requests cannot be accommodated after order dispatch

Last Updated: May 2025

For any questions regarding our shipping policy, please contact our customer service team.